Photo upload Error

Incident Report for Net Health StatusPage

Resolved

This incident has been resolved. Please reach out to Client Support if you are still experiencing any issues with this incident.

Posted Jan 26, 2023 - 18:23 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 26, 2023 - 17:29 EST

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 26, 2023 - 17:26 EST

Investigating

Net Health is aware of an error message indicating 'Photo upload failed' and upon hitting continue it duplicates an Evaluation.
Our team is currently investigating the cause and working on a fix.
Thank you for your patience as we work to resolve this issue.

Posted Jan 26, 2023 - 17:23 EST

This incident affected: Wound Imaging (Tissue Analytics).