COM Application Latency

Incident Report for Net Health StatusPage

Investigating

Net Health is aware that some clients are experiencing latency issues when accessing and navigating through the COM application, including delays in the login window loading.

Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We will continue to share updates as more information becomes available.

If you are impacted, please submit a case to SNFTherapy-Support@NetHealth.com with “Latency” noted in the subject line to help us triage efficiently. In your email, kindly include:

Site name
Number of users affected
Timestamp(s) when the issue was experienced

We sincerely appreciate your patience and understanding as we work to address this matter.

Thank you,
The Net Health Team

Posted Aug 29, 2025 - 17:15 EDT

This incident affects: Optima.