Resolved -
Net Health Support has not received any additional reports of the issue. This incident is resolved.
Thank you,
Net Health team
Sep 18, 08:42 EDT
Monitoring -
We have implemented a fix and are currently monitoring for any additional reports of the issue.
Thank you,
Net Health Team
Sep 14, 12:36 EDT
Update -
Net Health is actively working towards a fix for updating our process of the Report Portal and Executive Dashboard within the FOTO application.
We will continue to provide updates as we work to resolve the issue as soon as possible.
The Net Health Team
Sep 12, 12:34 EDT
Update -
Net Health is still investigating issues with updating process of the Report Portal and Executive Dashboard within the FOTO application, resulting in Q3 data not completed.
We will continue to provide updates as we work to resolve the issue as soon as possible.
The Net Health Team
Sep 5, 16:38 EDT
Identified -
Net Health is aware the process responsible for updating the Report Portal and Executive Dashboard within the FOTO application have not completed successfully. We are currently investigating and working to resolve the issue.
We apologize for the inconvenience and thank you for your patience,
The Net Health Team
Aug 31, 14:57 EDT