Update - We are continuing to investigate this issue.
Aug 21, 2026 - 13:22 EDT
Aug 21, 2026 - 13:22 EDT
Update - We are continuing to investigate this issue.
Aug 21, 2026 - 13:22 EDT
Aug 21, 2026 - 13:22 EDT
Investigating - We are currently investigating an issue affecting Power BI reports in WoundExpert. Users may experience these reports loading slowly or appearing to hang with a spinning indicator that does not complete.
Our team is actively investigating the root cause and working toward a resolution. We will provide updates as more information becomes available.
Thank you for your patience,
The Net Health Team
Aug 21, 2026 - 13:09 EDT
Our team is actively investigating the root cause and working toward a resolution. We will provide updates as more information becomes available.
Thank you for your patience,
The Net Health Team
Aug 21, 2026 - 13:09 EDT
Update - We've applied a fix for the issue affecting the batch print function in WoundExpert. Batch print jobs are now completing, and we are actively monitoring to confirm the issue is fully resolved.
If you continue to experience issues with batch print jobs, please try resubmitting the job. If it persists, please reach out to Support.
Thank you for your patience,
-The Net Health Team
Aug 07, 2026 - 13:51 EDT
If you continue to experience issues with batch print jobs, please try resubmitting the job. If it persists, please reach out to Support.
Thank you for your patience,
-The Net Health Team
Aug 07, 2026 - 13:51 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 07, 2026 - 09:08 EDT
Aug 07, 2026 - 09:08 EDT
Investigating - We are currently investigating an issue affecting the batch print function in WoundExpert. Users may experience batch print jobs remaining stuck in "Awaiting Completion" status and never completing, regardless of the criteria or documentation view selected.
We are actively investigating the issue to resolve it as soon as possible. We will provide updates as more information becomes available.
Thank you for your patience,
- The Net Health Team
Aug 06, 2026 - 18:26 EDT
We are actively investigating the issue to resolve it as soon as possible. We will provide updates as more information becomes available.
Thank you for your patience,
- The Net Health Team
Aug 06, 2026 - 18:26 EDT
WoundExpert
Degraded Performance
ReDoc
Operational
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FOTO Analytics
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Optima
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Tissue Analytics
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Value-Based Care Solutions
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Casamba Skilled
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Optima Business Intelligence
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Degraded Performance
Partial Outage
Major Outage
Maintenance