Monitoring - Microsoft has implemented updates on their end to address the issue. We are now receiving reports of successful logins, and users are no longer experiencing the previously reported errors. We will continue to monitor the situation closely. If you are still experiencing any issues, please submit a support ticket. Thank you for your patience.
Jul 11, 2026 - 09:47 EDT
Identified - Net Health has identified an issue with Microsoft creating an outage in the COM application for some users. We are actively engaged with Microsoft to solution. At this time if you are experiencing any issues, please submit a support ticket. Thank you.
Jul 11, 2026 - 08:24 EDT
Update - FOTO has been restored to expected functionality. Please submit a support ticket if you have any issues. Thank you. FOTO Analytics
Jun 07, 2026 - 17:46 EDT
Update - FOTO has been restored to expected functionality. Please submit a support ticket if you have any issues. Thank you.
Jun 07, 2026 - 17:37 EDT
Investigating - We are currently investigating an outage that occurred during regular maintenance and have a ticket open with Microsoft for further investigation. We will continue to update this status page as changes are made. Thank you.
Jun 07, 2026 - 10:30 EDT
WoundExpert
Operational
ReDoc
Operational
Occupational Health/Employee Health
Operational
FOTO Analytics
Operational
Optima
Operational
Tissue Analytics
Operational
Value-Based Care Solutions
Operational
Casamba Skilled
Operational
TherapySource
Operational
Optima Business Intelligence
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 12, 2026
No incidents reported today.
Jul 11, 2026
Unresolved incident: Optima: COM outage experienced by some users.
Resolved -
The issue affecting the transmission of patient admission and visit scheduling information between WoundExpert and connected systems has been resolved. All affected messages have been successfully resent, and no data was lost.
If you are still experiencing any issues, please reach out to Support.
Thank you for your patience. -The Net Health Team
Jul 10, 13:07 EDT
Identified -
We are aware of an issue affecting the transmission of patient admission and visit scheduling information between WoundExpert and connected systems.
Our engineering team has identified the issue and is actively working to restore full functionality. All affected messages will be replayed once the connection is restored, so no data will be lost.
We will provide an update as additional information becomes available.
Thank you for your patience, -The Net Health Team
Jul 10, 10:25 EDT