Monitoring - We've pinpointed the problem and are presently applying a solution. Users have reported successful logins, and we're actively monitoring the situation.
Thank you, Net Health Team
Aug 27, 2026 - 16:06 EDT
Investigating - Net Health is aware that therapists and physicians are currently experiencing an issue accessing the CliniSign application and the Physician Signature Console. As a result, clinicians are unable to select physicians on documents or access the CliniSign Manager.
Our team is actively investigating and working to resolve this as quickly as possible. We appreciate your patience and will provide updates as they become available.
Thank you, The Net Health Team
Aug 27, 2026 - 15:03 EDT
Update - We are continuing to investigate this issue.
Aug 21, 2026 - 13:22 EDT
Update - We are continuing to investigate this issue.
Aug 21, 2026 - 13:22 EDT
Investigating - We are currently investigating an issue affecting Power BI reports in WoundExpert. Users may experience these reports loading slowly or appearing to hang with a spinning indicator that does not complete.
Our team is actively investigating the root cause and working toward a resolution. We will provide updates as more information becomes available.
Update - We've applied a fix for the issue affecting the batch print function in WoundExpert. Batch print jobs are now completing, and we are actively monitoring to confirm the issue is fully resolved.
If you continue to experience issues with batch print jobs, please try resubmitting the job. If it persists, please reach out to Support.
Thank you for your patience, -The Net Health Team
Aug 07, 2026 - 13:51 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 07, 2026 - 09:08 EDT
Investigating - We are currently investigating an issue affecting the batch print function in WoundExpert. Users may experience batch print jobs remaining stuck in "Awaiting Completion" status and never completing, regardless of the criteria or documentation view selected.
We are actively investigating the issue to resolve it as soon as possible. We will provide updates as more information becomes available.
Thank you for your patience,
- The Net Health Team
Aug 06, 2026 - 18:26 EDT
WoundExpert
Degraded Performance
ReDoc
Operational
Occupational Health/Employee Health
Operational
FOTO Analytics
Operational
Optima
Operational
Tissue Analytics
Operational
Value-Based Care Solutions
Operational
Casamba Skilled
Operational
TherapySource
Operational
Optima Business Intelligence
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 28, 2026
No incidents reported today.
Aug 27, 2026
Unresolved incident: Error: CliniSign Is Not Reachable at This Time.
Resolved -
This incident has been resolved.
Aug 21, 13:01 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Aug 16, 19:32 EDT
Identified -
The issue has been identified and a fix is being implemented.
Aug 16, 19:23 EDT
Investigating -
We are currently investigating an issue affecting integrations with Tissue Analytics. Some clients may experience delays in new patient admissions being populated within the application due to a disruption with our interface connections. This issue is also impacting the transmission of evaluations from Tissue Analytics into client EMRs.
We are actively investigating the issue to resolve it as soon as possible. We will provide updates as more information becomes available.