Update - FOTO has been restored to expected functionality. Please submit a support ticket if you have any issues. Thank you. FOTO Analytics
Jun 07, 2026 - 17:46 EDT
Update - FOTO has been restored to expected functionality. Please submit a support ticket if you have any issues. Thank you.
Jun 07, 2026 - 17:37 EDT
Investigating - We are currently investigating an outage that occurred during regular maintenance and have a ticket open with Microsoft for further investigation. We will continue to update this status page as changes are made. Thank you.
Jun 07, 2026 - 10:30 EDT
Resolved -
This incident has been resolved.
Aug 4, 13:54 EDT
Monitoring -
A fix has been issued for the issue affecting the batch finalize process in WoundExpert. Users should no longer experience a timeout error when finalizing a batch.
We are monitoring the results to confirm full resolution and will provide a final update once verified.
Thank you, – The Net Health Team
Jul 31, 13:17 EDT
Investigating -
We are currently investigating an issue affecting the batch finalize process in WoundExpert. Some users may experience a timeout error when attempting to finalize a batch for any date range.
Our team has identified a potential cause and is actively working toward a resolution. We will provide updates as more information becomes available.
Thank you, – The Net Health Team
Jul 31, 12:45 EDT
Resolved -
This issue has been resolved. Login access to the WoundExpert Vendor Portal has been restored, and users should no longer experience errors when attempting to log in.
If you are experiencing any issues, please reach out to Support.
Thank you, — The Net Health Team
Jul 30, 14:44 EDT
Identified -
We are currently investigating an issue affecting login access to the WoundExpert Vendor Portal. Some users may experience an error page when attempting to log in.
Our team has identified the issue and is actively working toward a resolution. We will provide updates as more information becomes available.
Thank you, – The Net Health Team
Jul 30, 10:47 EDT