Salesforce Service Disruption

Incident Report for Net Health StatusPage

Identified

Net Health is currently experiencing a service disruption with Salesforce, our support ticketing platform. This may impact:

-Case creation and documentation
-Case automation emails and notifications
-Call routing to Support
-Access to case history and updates

We are actively monitoring Salesforce's status page and working with our Salesforce partner to resolve this as quickly as possible.

Please continue to call in even if you don't receive a ticket confirmation — our team is available and able to support you by phone in the meantime.

Thank you for your patience,
-The Net Health Team
Posted Sep 16, 2026 - 08:59 EDT
This incident affects: WoundExpert, ReDoc, Occupational Health/Employee Health, FOTO Analytics, Optima, Tissue Analytics, Value-Based Care Solutions, Casamba Skilled, TherapySource, and Optima Business Intelligence.