Optima Unity Navigation Issues — Version 26.11

Incident Report for Net Health StatusPage

Monitoring

Resolution Deployed – Assignment Board & Projections Navigation Issue

We are pleased to inform you that a fix has been deployed for the issue affecting the Assignment Board and Projections links in Optima Unity 26.11.

If you are still experiencing the issue, please refresh your browser by pressing F5 to load the latest updates. If the issue persists after refreshing, or if you experience any additional concerns, please open a ticket with our Support team at optima-support@nethealth.com. For the fastest resolution, please select the Unity template when submitting your request.

Thank you for your patience while we worked to resolve this issue. If you need further assistance, our team is happy to help.

Net Health Team
Posted Oct 20, 2026 - 11:37 EDT

Investigating

Status Update: Optima Unity Navigation Issues — Version 26.11
Net Health is aware that clients using Optima Unity version 26.11 may experience missing AB and Projections options in the interface. This issue does not impact COM.

In the meantime, affected clients can use the following workarounds:

● Projections: Navigate to the patient list and select the patient’s name to access Projections.
● Assignment Board: To access the Assignment Board, replace home with assignment-board at the end of the URL.

Example:
● Home: train.optima-unity.nethealth.com/Griswald-Skilled-Nursing-and-Rehab/home
● Assignment Board: train.optima-unity.nethealth.com/Griswald-Skilled-Nursing-and-Rehab/assignment-board

We apologize for any inconvenience and will provide additional updates as more information becomes available.

Net Health Team
Posted Oct 20, 2026 - 07:52 EDT
This incident affects: Optima.