Clients unable to connect to Message Center

Incident Report for Net Health StatusPage

Resolved

Net Health Support has not received any additional reports of the issue. This incident is resolved.

Thank you,
Net Health team

Posted Mar 25, 2025 - 12:36 EDT

Monitoring

We have identified the issue and implemented the solution. We have confirmed clients can now access the Message Center.

We will continue to monitor the situation.

Thank you,
Net Health team

Posted Mar 24, 2025 - 15:27 EDT

Investigating

We are aware some clients are unable to reach the Message Center in Care Operations Management (COM). We are working to resolve the issue quickly and appreciate your patience.

Thank you,
Net Health team

Posted Mar 24, 2025 - 09:02 EDT

This incident affected: Optima.