ADT Messages not processing (stuck in "Ready" status)

Incident Report for Net Health StatusPage

Resolved

ADT messages are processing as expected

Posted Dec 08, 2021 - 10:59 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 06, 2021 - 17:06 EST

Investigating

We are currently investigating reports of ADT messages not processing within the Care Operations Management (COM) application.

Posted Dec 06, 2021 - 16:51 EST

This incident affected: Optima.