We are pleased to inform you that the issue has been resolved by our Net Health Engineers. We sincerely appreciate your patience and understanding throughout this process.
At this time, we have not received any additional reports of problems. However, if you are experiencing any issues, please don’t hesitate to reach out to our Support Team for assistance.
Thank you, Net Health Team
Posted Jan 06, 2025 - 16:06 EST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 06, 2025 - 15:13 EST
Investigating
Net Health is aware of an issue affecting the WoundExpert and ReDoc applications, which is preventing users from logging in. Our team is actively investigating the root cause and working diligently to resolve this issue as quickly as possible.
We sincerely apologize for any inconvenience this outage may cause. Thank you for your patience and understanding as we work to resolve this matter.