Our Platform team identified the issue and made the necessary changes to resolve the issue. If you continue to experience any problems, please open a case with our support team.
Thank you, Net Health
Posted Jan 03, 2025 - 08:06 EST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Dec 31, 2024 - 17:01 EST
Identified
We've pinpointed the problem and are presently applying a solution. Users have reported successful logins, and we're actively monitoring the situation.
Posted Dec 31, 2024 - 16:05 EST
Investigating
We are aware that some users are encountering errors when attempting to log in and while navigating the Care Operations Management application. The following messages have been reported: "The HTTP Service located at https://ORG.therapy.nethealth.com/ROX/DomainModelQueryService.svc is unavailable" and "503 Error."
Please know that we are actively working to resolve this issue as quickly as possible and appreciate your patience during this time.