We are currently investigating some users continuing to have issues with Batch Printing latency. We are working to identify and resolve the issue as quickly as possible and thank you for your patience.
Thank you, The Net Health Team
Posted Apr 25, 2024 - 11:39 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 24, 2024 - 19:55 EDT
Identified
The issue has been identified and a fix is being implemented.
Posted Apr 24, 2024 - 11:10 EDT
Update
We are continuing to investigate this issue.
Posted Apr 23, 2024 - 15:53 EDT
Update
We are continuing to investigate this issue.
Posted Apr 23, 2024 - 13:46 EDT
Investigating
We are aware of issues regarding the Batch Print Utility (slow loading, incomplete information loads) and are currently working to resolve the issue. We appreciate your patience.
Thank you, Net Health Team
Posted Apr 23, 2024 - 13:28 EDT
This incident affected: Wound Care (WoundExpert) and Therapy for Hospital & Private Practice (Redoc xFit).