Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 03, 2025 - 21:00 EDT
Scheduled
As part of our ongoing transition to the Azure Cloud platform, we will be performing system maintenance starting Tuesday, June 3rd at 9:00 PM ET through Wednesday, June 4th at 9:00 PM ET.
What to Expect: Dashboard Access: You will still be able to view dashboards during the migration window. Designer Access: If you have a Designer license, the ability to create and edit dashboards will be restored once the migration is complete. Custom Widget Colors: Please note that custom colors embedded via scripting in widgets will no longer be supported post-migration. Instead, you will gain enhanced capabilities to apply custom styles and colors directly on individual widgets.
Important Timeline: After 9:00 PM ET on June 3rd: Please refrain from creating or editing dashboards during the maintenance window.
After 9:00 PM ET on June 4th: Designer users will receive an automated email to reset your BI password. Previously configured custom widget colors will be removed. You’ll need to reapply them using the new styling options.
If you experience any issues, please contact us at snftherapy-support@nethealth.com. We appreciate your attention to these changes and thank you for your continued partnership as we enhance your Optima experience.