Microsoft has made progress toward restoring services and some clients are beginning to see improvements. However, we are aware that performance issues are still impacting some clients.
Microsoft has provided an updated estimate and expects to have the remaining impact fully resolved within the next 2 hours. We are monitoring their progress closely and will continue to provide updates here as the situation develops.
Microsoft has deployed updates and services are beginning to come back online for some clients. However, we are still aware that some clients are unable to login, and our team continues to actively triage. We are monitoring the situation closely and will provide further updates as restoration progresses.
We are aware of an issue currently impacting Optima due to a Microsoft Azure outage affecting the East US region. Clients may experience inability to access the application, intermittent save issues, provisioning and connectivity disruptions, and inconsistent behavior where access may work for some users but not others. Our team remains actively engaged with Microsoft and will provide updates as new information becomes available.
Posted Apr 24, 2026 - 13:21 EDT
Investigating
We are aware of an issue currently impacting access to Optima. Our Engineering and SRE teams are actively investigating and working to restore full functionality as quickly as possible.
We are actively engaged with Microsoft and are currently working through several dependencies as we await updates from their team. We are continuing to drive toward resolution and will keep you informed as we receive new information.