Clients receiving errors when attempting to access TherapySource Billing

Incident Report for Net Health StatusPage

Resolved

This incident has been resolved.

Posted Mar 17, 2025 - 15:12 EDT

Monitoring

We have implemented a fix and confirmed that Clients are able to access TherapySource as normally expected.

We will continue to monitor the situation.

Thank you,
Net Health team

Posted Mar 17, 2025 - 10:03 EDT

Investigating

We are currently experiencing an issue preventing clients from accessing billing in TherapySource. Our team is actively investigating the issue and working on a resolution.

We will provide updates as soon as more information becomes available.

We sincerely apologize for the interruption and appreciate your patience.

Thank you,
Net Health team

Posted Mar 17, 2025 - 09:09 EDT

This incident affected: TherapySource.