ReDoc and Wound Expert Latency

Incident Report for Net Health StatusPage

Resolved

This incident has been resolved.
Posted Jun 12, 2026 - 16:03 EDT

Monitoring

Our engineering team has requeued. interface pdfs. If there are still visits with the documentation showing as pending or not sent, please reach out to Support.
Posted Jun 12, 2026 - 11:17 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 12, 2026 - 09:30 EDT

Update

Our engineering team continues to actively investigate. There is no change in status to report.

We appreciate your patience as we work toward a resolution.
Posted Jun 11, 2026 - 17:15 EDT

Update

At this time, our engineering team continues to actively investigate. There is no change in status to report.

We appreciate your patience as we work toward a resolution.
Posted Jun 11, 2026 - 16:05 EDT

Investigating

Net Health is aware of an issue where some users are experiencing latency, in several areas of the applications . Our engineering team is actively investigating and working toward resolution.

We will provide updates as they become available. We apologize for the inconvenience and appreciate your patience.

Thank you,
The Net Health Team
Posted Jun 11, 2026 - 15:04 EDT
This incident affected: WoundExpert and ReDoc.