Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 08, 2025 - 22:00 EST
Scheduled
Dear Valued Customer,
Over the last year, Net Health has been on a journey to deliver a more stable, reliable experience for our customers. We are now transitioning all organizations to the Azure Cloud.
What is happening? ReDoc organizations will migrate to cloud hosting on February 8th.
This initiative is driven by three primary objectives: Enhanced Stability: Customers can expect a more stable platform with reduced downtime and fewer service disruptions. Improved Performance: Leveraging cloud platforms enables organizations to enhance performance through distributed, scalable infrastructure located closer to users and customers. Advanced Security: The cloud provides advanced security measures to protect customer data and operations.
When is the migration happening? Saturday February 8th at 10:00pm EST through February 9th at 9:00am EST – the cloud migration will take place. This outage will impact both test and production sites and you will experience a down time only during these specific hours noted above.
What do I need to do? No changes to ReDoc functionality or workflows are being made as a part of this transition. Acute orders will not be processed between February 8th 9:00pm EST and 10:00am EST on February 9th. Ensure you have a down time process in place during the maintenance window to receive patient orders to avoid delays in patient care. After the migration time above on February 9th, 9:00am EST, please log in and validate all workflows, interfaces, and integrations are functioning as normal.