Net Health Support has not received any additional reports of the issue. This incident is resolved.
Thank you, Net Health team
Posted Feb 06, 2025 - 12:06 EST
Monitoring
We experienced an internal infrastructure issue this afternoon that temporarily caused reporting to be unavailable.
Our team has identified the issue and is actively monitoring to ensure stability. We sincerely apologize for the inconvenience and appreciate your patience.
Thank you, Net Health Team
Posted Feb 05, 2025 - 20:39 EST
Update
We are continuing to investigate this issue.
Posted Feb 05, 2025 - 15:44 EST
Investigating
We are currently investigating an issue causing some clients to experience errors, such as reports failing to load and some reports displaying a "Whoops!" message, when generating reports.
We sincerely apologize for the inconvenience and appreciate your patience while we work to resolve the issue as quickly as possible.