FOTO Report Portal and Executive Dashboard failing to update

Incident Report for Net Health StatusPage

Resolved

Net Health Support has not received any additional reports of the issue. This incident is resolved.

Thank you,
Net Health team
Posted Sep 18, 2023 - 08:42 EDT

Monitoring

We have implemented a fix and are currently monitoring for any additional reports of the issue.

Thank you,
Net Health Team
Posted Sep 14, 2023 - 12:36 EDT

Update

Net Health is actively working towards a fix for updating our process of the Report Portal and Executive Dashboard within the FOTO application.

We will continue to provide updates as we work to resolve the issue as soon as possible.
The Net Health Team
Posted Sep 12, 2023 - 12:34 EDT

Update

Net Health is still investigating issues with updating process of the Report Portal and Executive Dashboard within the FOTO application, resulting in Q3 data not completed.

We will continue to provide updates as we work to resolve the issue as soon as possible.

The Net Health Team
Posted Sep 05, 2023 - 16:38 EDT

Identified

Net Health is aware the process responsible for updating the Report Portal and Executive Dashboard within the FOTO application have not completed successfully. We are currently investigating and working to resolve the issue.

We apologize for the inconvenience and thank you for your patience,

The Net Health Team
Posted Aug 31, 2023 - 14:57 EDT
This incident affected: FOTO Analytics.