Some clients are unable to reach the Optima Launcher page

Incident Report for Net Health StatusPage

Resolved

This issue has been resolved.

Thank you,
Net Health team

Posted Sep 13, 2024 - 09:20 EDT

Monitoring

We have resolved the issue preventing some clients from accessing the Optima launcher page. We will continue to monitor the situation.

Thank you,
Net Health team

Posted Sep 12, 2024 - 12:17 EDT

Investigating

We are aware some clients are unable to reach the Optima launcher page at https://login.therapy.nethealth.com. We have alerted our Platform IT team and are working as quickly as possible to resolve the issue. We apologize for the inconvenience and appreciate your patience.

Thank you,
Net Health team

Posted Sep 12, 2024 - 12:02 EDT

This incident affected: Optima.