Some clients receiving message "Unable to launch due to a recent deployment failure" when attempting to run Optima

Incident Report for Net Health StatusPage

Resolved

We have resolved all deployment failures and restored availability for the affected clients.

Thank you,
Net Health team

Posted Oct 18, 2024 - 15:53 EDT

Update

We are continuing to work to resolve the issue for clients experiencing the launch message. Thank you for your continued patience.

Thank you,
Net Health team

Posted Oct 18, 2024 - 09:19 EDT

Identified

We are aware some clients are receiving the message "Unable to launch due to a recent deployment failure" when attempting to open Care Operations Manager/Optima this morning. We are working rapidly to resolve the issue. We sincerely apologize for the interruption and appreciate your patience.

Thank you,
Net Health team

Posted Oct 18, 2024 - 08:21 EDT

This incident affected: Optima.