Intermittent Application Latency

Incident Report for Net Health StatusPage

Monitoring

Our engineering team has put in place necessary precautions to correct the intermittent latency that was experienced in the ReDoc application. We will continue to monitor for performance.
We apologize for any inconvenience this may cause and appreciate your patience.

Thank you,
Net Health Team
Posted Aug 05, 2025 - 11:02 EDT

Update

Net Health is aware that clients are still experiencing some intermittent latency in the ReDoc application.
Our team is actively engaged working on identifying and addressing this ongoing issue.
We apologize for any inconvenience this may cause and appreciate your patience as we work to restore optimal performance.

Thank you,
Net Health Team
Posted Jul 30, 2025 - 11:18 EDT

Update

Net Health is aware that clients are still experiencing some intermittent latency in the ReDoc application.
Our team is actively engaged working on identifying and addressing this ongoing issue.
We apologize for any inconvenience this may cause and appreciate your patience as we work to restore optimal performance.

Thank you,
Net Health Team
Posted Jul 29, 2025 - 11:30 EDT

Update

Net Health is aware that clients are still experiencing some intermittent latency in the ReDoc application.
Our team is actively engaged working on identifying and addressing this ongoing issue.
We apologize for any inconvenience this may cause and appreciate your patience as we work to restore optimal performance.

Thank you,
Net Health Team
ReDoc
Posted Jul 28, 2025 - 13:37 EDT

Update

Net Health is aware that clients are experiencing intermittent application latency.
There will be scheduled maintenance Sunday night, beginning at at 11:00pm Eastern ending at 11:30pm Eastern to help correct the latency that has been experienced. During this time, there may be a brief interruption period while attempting to access the application. Please ensure all activities are completed prior to the beginning of this scheduled maintenance period.

We will be monitoring performance Monday to ensure the steps taken alleviated that experienced latency.
We apologize for any inconvenience this may cause and appreciate your patience as we work to restore optimal performance. We appreciate your patience during this brief maintenance period.

Thank you,
Net Health team
Posted Jul 25, 2025 - 17:38 EDT

Update

Net Health is aware that clients are experiencing intermittent application latency.
Our team is actively engaged working on identifying and addressing this ongoing issue.
We apologize for any inconvenience this may cause and appreciate your patience as we work to restore optimal performance.

Thank you,
Net Health Team
Posted Jul 25, 2025 - 13:23 EDT

Update

Net Health is aware that clients are experiencing intermittent application latency.
Our team is actively engaged working on identifying and addressing this ongoing issue.
We apologize for any inconvenience this may cause and appreciate your patience as we work to restore optimal performance.

Thank you,
Net Health Team
Posted Jul 25, 2025 - 13:13 EDT

Investigating

Net Health is aware that clients are experiencing intermittent application latency.
Our team is actively engaged working on identifying and addressing this ongoing issue.
We apologize for any inconvenience this may cause and appreciate your patience as we work to restore optimal performance.

Thank you,
Net Health Team
Posted Jul 25, 2025 - 10:30 EDT

Identified

Net Health is aware that clients are experiencing intermittent application latency.
There will be scheduled maintenance tonight at 11:00pm - 11:30pm EST to help correct the latency that has been experienced.
We will monitor performance tomorrow to ensure the steps taken alleviated that experienced latency.
We apologize for any inconvenience this may cause and appreciate your patience as we work to restore optimal performance.

Thank you,
Net Health Team
Posted Jul 24, 2025 - 17:07 EDT

Investigating

Net Health is aware that clients are still experiencing intermittent application latency.
Our team is actively engaged working on identifying and addressing the issue as quickly as possible.
We apologize for any inconvenience this may cause and appreciate your patience as we work to restore optimal performance.

Thank you,
Net Health Team
Posted Jul 23, 2025 - 11:38 EDT

Identified

Net Health is aware that some clients are experiencing intermittent application latency.
There will be scheduled maintenance tonight at 11:00pm - 11:30pm EST to help correct the latency that has been experienced.
We will monitor performance tomorrow to ensure the steps taken alleviated that experienced latency.
We apologize for any inconvenience this may cause and appreciate your patience as we work to restore optimal performance.

Thank you,
Net Health Team
Posted Jul 22, 2025 - 16:44 EDT

Update

Net Health is aware that some clients are experiencing intermittent application latency.
Our team is actively engaged working on identifying and addressing the issue.
We apologize for any inconvenience this may cause and appreciate your patience as we work to restore optimal performance.

Thank you,
Net Health Team
Posted Jul 22, 2025 - 10:48 EDT

Update

Net Health is aware that clients are experiencing intermittent application latency.
Our team is actively engaged working on identifying and addressing the issue.
We apologize for any inconvenience this may cause and appreciate your patience as we work to restore optimal performance.

Thank you,
Net Health Team
Posted Jul 18, 2025 - 17:07 EDT

Update

Net Health is aware that clients are experiencing intermittent application latency.
Our team is actively engaged working on identifying and addressing the issue.
We apologize for any inconvenience this may cause and appreciate your patience as we work to restore optimal performance.

Thank you,
Net Health Team
Posted Jul 18, 2025 - 15:05 EDT

Investigating

Net Health is aware that clients are experiencing intermittent application latency.
Our team is actively engaged working on identifying and addressing the issue.
We apologize for any inconvenience this may cause and appreciate your patience as we work to restore optimal performance.

Thank you,
Net Health Team
Posted Jul 18, 2025 - 10:54 EDT
This incident affects: ReDoc.