Monitoring - A fix has been implemented and we are monitoring the results.
Aug 16, 2026 - 19:32 EDT
Identified - The issue has been identified and a fix is being implemented.
Aug 16, 2026 - 19:23 EDT
Investigating - We are currently investigating an issue affecting integrations with Tissue Analytics. Some clients may experience delays in new patient admissions being populated within the application due to a disruption with our interface connections. This issue is also impacting the transmission of evaluations from Tissue Analytics into client EMRs.
We are actively investigating the issue to resolve it as soon as possible. We will provide updates as more information becomes available.
Update - We've applied a fix for the issue affecting the batch print function in WoundExpert. Batch print jobs are now completing, and we are actively monitoring to confirm the issue is fully resolved.
If you continue to experience issues with batch print jobs, please try resubmitting the job. If it persists, please reach out to Support.
Thank you for your patience, -The Net Health Team
Aug 07, 2026 - 13:51 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 07, 2026 - 09:08 EDT
Investigating - We are currently investigating an issue affecting the batch print function in WoundExpert. Users may experience batch print jobs remaining stuck in "Awaiting Completion" status and never completing, regardless of the criteria or documentation view selected.
We are actively investigating the issue to resolve it as soon as possible. We will provide updates as more information becomes available.
Thank you for your patience,
- The Net Health Team
Aug 06, 2026 - 18:26 EDT
WoundExpert
Operational
ReDoc
Operational
Occupational Health/Employee Health
Operational
FOTO Analytics
Operational
Optima
Operational
Tissue Analytics
Partial Outage
Value-Based Care Solutions
Operational
Casamba Skilled
Operational
TherapySource
Operational
Optima Business Intelligence
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 17, 2026
No incidents reported today.
Aug 16, 2026
Unresolved incident: Tissue Analytics Interface Service Disruption.
Resolved -
This incident has been resolved.
Aug 7, 13:52 EDT
Update -
FOTO has been restored to expected functionality. Please submit a support ticket if you have any issues. Thank you. FOTO Analytics
Jun 7, 17:46 EDT
Update -
FOTO has been restored to expected functionality. Please submit a support ticket if you have any issues. Thank you.
Jun 7, 17:37 EDT
Investigating -
We are currently investigating an outage that occurred during regular maintenance and have a ticket open with Microsoft for further investigation. We will continue to update this status page as changes are made. Thank you.
Jun 7, 10:30 EDT
Resolved -
This incident has been resolved.
Aug 4, 13:54 EDT
Monitoring -
A fix has been issued for the issue affecting the batch finalize process in WoundExpert. Users should no longer experience a timeout error when finalizing a batch.
We are monitoring the results to confirm full resolution and will provide a final update once verified.
Thank you, – The Net Health Team
Jul 31, 13:17 EDT
Investigating -
We are currently investigating an issue affecting the batch finalize process in WoundExpert. Some users may experience a timeout error when attempting to finalize a batch for any date range.
Our team has identified a potential cause and is actively working toward a resolution. We will provide updates as more information becomes available.
Thank you, – The Net Health Team
Jul 31, 12:45 EDT